Safety Advisory
Safe to use?
Is it safe to keep using it?
Depends on code severity. Low / Medium codes often allow continued use. High severity requires an immediate stop.
Resetting codes
Can error codes be reset?
Some codes clear after a power cycle. Persistent codes indicate underlying issues that need professional repair.
Power off
Wait 60s
Power on
Stop signals
When should I stop using it?
Stop immediately for water leak codes, burning smell, or any High severity error. Do not restart until serviced.
- Water leak detected
- Burning smell / smoke
- Any High severity code
Pro help
When to call a technician?
If a code persists after reset or recurs frequently, contact a certified technician to avoid further damage or safety risks.
Contact a Technician
15 codes
Code
Meaning
Common Symptom
Severity
Action
E0
Control panel malfunction or communication error between control board and cooktop
Cooktop does not respond to button inputs or display is blank
High
E1
Sensor malfunction in heating element circuit
Burner not heating or heating inconsistently
High
E2
Overheat protection triggered
Cooktop shuts off during cooking or displays error immediately
High
E4
Power supply failure or voltage detection error
Cooktop will not power on or intermittently loses power
High
E5
Ignition system failure for gas burners
Burner will not ignite or clicking sound without flame
High
E7
User interface circuit failure
Touch controls unresponsive or buttons not functioning
Medium
E8
Fan or ventilation system malfunction
Cooling fan not operating or making unusual noise
Medium
E9
Residual heat indicator malfunction
Heat warning indicator not displaying or always on
Low
Er03
Cookware detection sensor error
Induction burner not recognizing cookware or burner locks out
Medium
Er22
Thermal protection shutdown activated
Cooktop turns off automatically to prevent overheating
High
Er31
Burner element open circuit or disconnection
One or more burners not heating at all
High
Er36
Ground fault or electrical safety error
Cooktop shuts down immediately or will not turn on
High
No error codes match your search.